Return&Refund Policy

KELOPA Return&Refund Policy
Confident Buy: FREE RETURN within 30DAYS. We offer 30days satisfaction warranty, so you can see for yourself the impact of new product on improving your life.  If the product is defective or you just don't like it, we will refund you money. All you pay is return shipping.

 

4 Easy Steps To Return:
  1. Within 30 days of the order date, email customer service to request a return authorization label. 
  2. Repackage your unit in its original package (all contents come with product are requested).
  3. We can either send you a return label or issue a call tag for pick up the package and ship it back to Neso-Pro. 
  4. Your full refund minus return shipping costs (approximately $20-$30, depending on the unit and origination) is usually processed within 2-3 weeks once we receive the unit.

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